We collect personal information from you when you:
•Book or schedule transportation services.
•Sign up for our newsletters or promotions.
•Contact us through our website or customer service.
•Apply for employment opportunities.
The types of personal information we collect may include:
•Name, address, and contact details (email, phone number).
•Transportation details, including pick-up and drop-off locations.
•Medical information (for Non-Emergency Medical Transportation services).
•Communication preferences and feedback.
2. How We Use Your Information
We use the information collected to:
•Provide transportation services, including Non-Emergency Medical Transportation (NEMT).
•Process bookings, payments, and service requests.
•Ensure timely and efficient service delivery.
•Communicate with you regarding your booking, changes, or other updates.
•Improve our services through feedback and customer interactions.
•Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us deliver our services, such as:
•Drivers and transport partners.
•Payment processors.
•Healthcare providers for NEMT services (if required).
We may also share your information if required by law or to protect the rights, property, or safety of our business and clients.
4. Data Security
We are committed to protecting the security of your personal information. We use appropriate technical and organizational measures to safeguard your data from unauthorized access, use, or disclosure. These measures include:
•Secure servers and data encryption.
•Access controls and monitoring.
•Regular security reviews.
While we take every reasonable precaution, no system is completely secure. We cannot guarantee the security of your information beyond our control.
5. Your Rights
You have the right to:
•Access the personal information we hold about you.
•Request corrections to your information if it is inaccurate or incomplete.
•Request that your information be deleted (subject to legal or contractual limitations).
•Opt out of marketing communications at any time by contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand how you use our site and enable us to personalize content and ads. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
